This Privacy Policy explains how The Off Road Group (“we,” “us”) collects, uses, and protects information when you visit theoffroadgroup.net (the “Site”) or purchase from us.
Information We Collect
- Information you provide: name, email address, shipping and billing address, phone number (if provided to PayPal), and messages you send us.
- Payment information: payments are processed by PayPal. We do not receive or store your full card number. PayPal’s use of your information is governed by PayPal’s privacy policy.
- Technical information: our web host may automatically log information such as IP address, browser type, and pages visited.
How We Use Information
- To process, ship, and support your orders, returns, and warranty claims.
- To respond to your inquiries.
- To prevent fraud and comply with legal obligations.
- To operate and improve the Site.
Sharing
We do not sell your personal information. We share information only with service providers who help us operate our business (such as PayPal, shipping carriers like UPS and USPS, and our web host), when required by law, or to protect our rights.
Cookies
The Site itself does not use advertising cookies. PayPal or other embedded services may set cookies when you use them.
Data Retention & Security
We retain order records as needed for business, tax, and legal purposes and use reasonable measures to protect them. No method of transmission or storage is 100% secure.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us: orders@theoffroadgroup.net or call 813-797-7287, subject to legal retention requirements. Residents of certain states may have additional rights under applicable law.
Children
The Site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy; the “Last updated” date reflects the latest version.
Contact
The Off Road Group · theoffroadgroup.net
orders@theoffroadgroup.net or call 813-797-7287