In-Stock Items
All products sold on theoffroadgroup.net are in stock. Orders ship within 3 business days of payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed after business hours or on weekends/holidays begin processing the next business day.
Carriers
| Carrier | Typical transit |
|---|---|
| UPS | 3 business days (typical) |
| USPS | 3 business days (typical) |
We select the carrier best suited to the size and weight of your order and your destination. Transit times are estimates provided by the carrier and are not guaranteed; weather, carrier volume, and remote destinations may cause delays.
Shipping Area
We currently ship to addresses within the United States. For other destinations, contact us before ordering: orders@theoffroadgroup.net or call 813-797-7287. ordering.
Shipping Costs
Shipping charges, if any, are shown at checkout before you pay.
Tracking
When your order ships, you will receive tracking information at the email address associated with your order.
Address Accuracy
Please make sure your shipping address is complete and correct. We are not responsible for orders delivered to an incorrect address provided by the customer. Address corrections requested after shipment may incur additional carrier fees.
Damaged or Lost Packages
Inspect your package on arrival. If an order arrives damaged or is lost in transit, contact us within 7 days of delivery (or of the expected delivery date) at orders@theoffroadgroup.net or call 813-797-7287 with your order number and photos of the packaging and damage. We will work with the carrier to resolve the issue.
Questions
Contact us at orders@theoffroadgroup.net or call 813-797-7287.